Return and Refund Policy

Effective Date: [Insert Date]

Welcome to Rist Glam! Our Return and Refund Policy outlines the conditions under which customers can return products and receive refunds. Please read this policy carefully to understand the time frames, conditions of returned items, and the process for returning products. If you have any questions, please contact us.

1. Return Time Frames

We accept returns within three (3) days of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If more than three (3) days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

2. Conditions for Returns

To complete your return, we require a receipt or proof of purchase. The item must be returned in its original condition, without any signs of wear or damage, and in its original packaging. Please ensure that the item is securely packed to prevent damage during transit. We reserve the right to refuse a return if the item does not meet these conditions.

3. Non-Returnable Items

Certain types of goods are exempt from being returned. These include perishable goods, intimate or sanitary products, hazardous materials, and gift cards. Additionally, items that are personalized or custom-made to your specifications cannot be returned.

4. Return Process

To initiate a return, please contact us at info@ristglam.com with your order number and details about the product you would like to return. We will respond with instructions on how to return your item. Please do not send your purchase back to the manufacturer.

5. Shipping for Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.

6. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

7. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@ristglam.com.

8. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at info@ristglam.com with your order number and details about the product you would like to exchange.

9. Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

10. Dropshipping

Some of our products are fulfilled through dropshipping, which means they are shipped directly from our suppliers. This may affect the return process. You will be notified at checkout if any of your items are being dropshipped.

11. Changes to Return and Refund Policy

We reserve the right to update or modify this Return and Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of our website after any modifications indicates your acceptance of the new Return and Refund Policy.

12. Contact Information

If you have any questions or concerns about our Return and Refund Policy, please contact us at:

• Email: info@ristglam.com
• Address: [We do not have a physical location]

Thank you for choosing Rist Glam! We appreciate your business and strive to provide you with the best possible service. Still if you have any question just ask me.