Terms and Conditions
Effective Date: May 2024
Welcome to Rist Glam! By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services. If you have any questions, please contact us.
1. Acceptance of Terms
By accessing and using our website, you agree to comply with and be bound by these Terms and Conditions, as well as any applicable laws and regulations. If you do not agree with any part of these terms, you must not use our website.
2. Eligibility
You must be at least 18 years old to use our website and services. By using our website, you represent and warrant that you meet this age requirement.
3. Account Registration
To make a purchase, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.
4. Orders and Payments
- Order Acceptance: All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraudulent activity.
- Pricing: All prices are listed in USD and are subject to change without notice. We make every effort to ensure the accuracy of pricing, but errors may occur. In the event of a pricing error, we will notify you and give you the option to confirm the order at the correct price or cancel it.
- Payment: Payments are processed securely through our third-party payment processor (Stripe). By providing payment information, you represent and warrant that you are authorized to use the payment method.
5. Shipping and Delivery
- Shipping: We currently ship orders within the USA only. Shipping times and costs vary depending on the destination and shipping method selected. Estimated delivery times are provided at checkout.
- Dropshipping: Some of our products are fulfilled through dropshipping. As a result, delivery times may vary, and items may be shipped separately.
- Customs and Duties: International orders may be subject to customs duties and taxes. These charges are the responsibility of the customer.
6. Return and Refund Policy
- Returns: We accept returns within three days of delivery. Items must be in their original condition and packaging. To initiate a return, please contact our customer support at info@ristglam.com.
- Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will be applied to your original method of payment within a certain number of days.
- Exchanges: If you need to exchange an item for a different size or color, please contact us at info@ristglam.com. We will provide instructions on how to proceed with the exchange.
7. Order Cancellation
You may cancel your order within one day of placing it. To cancel an order, please contact us at info@ristglam.com. After this period, orders may already be in the process of fulfillment and cannot be canceled.
8. User Conduct
By using our website, you agree not to:
- Use the website for any unlawful purpose or in any way that violates these Terms and Conditions.
- Post or transmit any harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable content.
- Interfere with or disrupt the operation of the website or servers or networks connected to the website.
- Attempt to gain unauthorized access to any portion of the website, other accounts, or any computer systems or networks connected to the website.
- Use any robot, spider, scraper, or other automated means to access the website for any purpose without our express written permission.
9. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Rist Glam or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on our website without our express written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Rist Glam shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use our website, even if we have been advised of the possibility of such damages.
11. Indemnification
You agree to indemnify, defend, and hold harmless Rist Glam and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or in any way connected with your access to or use of our website or violation of these Terms and Conditions.
12. Termination
We reserve the right to terminate your account and access to our website if we determine, in our sole discretion, that you have violated these Terms and Conditions. This includes but is not limited to actions such as hacking attempts, placing fake orders, or any other fraudulent activity.
13. Governing Law
These Terms and Conditions and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.
14. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of our website after any modifications indicates your acceptance of the new Terms and Conditions.
15. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Email: info@ristglam.com
- Address: [We do not have a physical location]
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.